At Egary ("Egary", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, protect, and share information when you visit or use the Egary website, platform, applications, and related services (collectively, the "Services").
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. About Egary: Egary is a PropTech platform focused on simplifying the rental experience in Egypt.
Our platform connects tenants, landlords, property owners, brokers, developers, and other real-estate professionalsthrough a digital rental experience.
Depending on how you use Egary, we may collect and process information necessary to help you search for properties, publish listings, communicate with other users, request services, and manage your account.
2. Information We Collect
We may collect different types of information depending on how you interact with Egary.
A. Information You Provide to Us
When you create an account, submit a property listing, contact us, request a service, or otherwise use our Services, we may collect information such as:
o Full name
o Email address
o Mobile phone number
o Password and account credentials
o User type, such as tenant, landlord, owner, broker, or developer
o Property information
o Property address and location
o Property photos, videos, floor plans, and descriptions
o Rental price and property details
o Preferred location, property type, budget, and rental requirements
o Communications and inquiries submitted through the platform
o Information provided when contacting customer support
o Any other information you voluntarily provide to us
Please do not submit sensitive personal information unless it is specifically required for a legitimate purpose and requested by Egary.
B. Information We Collect Automatically
When you access our website or Services, certain information may be collected automatically, including:
o IP address
o Browser type and version
o Device type
o Operating system
o Language and general location information
o Pages and properties you view
o Search activity and interactions with the website
o Referral and traffic information
o Date and time of visits
o Cookies and similar technologies
This information helps us understand how users interact with Egary and improve our Services.
C. Information From Third Parties\
We may receive information from third parties when this is necessary to provide or improve our Services.
This may include information from:
o Real-estate partners and brokers
o Service providers
o Analytics providers
o Advertising and marketing platforms
o Social media platforms, where you choose to connect or interact with them
o Other users who submit information involving you, where legally permitted
3. How We Use Your Information
We may use your information for purposes including:
o Creating and managing your Egary account
o Providing and operating our Services
o Helping you search for and discover rental properties
o Connecting tenants with landlords, owners, brokers, and property providers
o Publishing and managing property listings
o Responding to inquiries and requests
o Facilitating communication between users
o Providing customer support
o Verifying information and improving listing quality
o Personalizing property recommendations and search results
o Improving our website, platform, and user experience
o Understanding user behavior and platform performance
o Sending service-related communications
o Sending marketing communications where permitted by law and, where required, with your consent
o Preventing fraud, abuse, unauthorized access, and other harmful activity
o Maintaining the security and integrity of our Services
o Complying with applicable laws and legal obligations
o Protecting our rights, users, property, and business
o Developing new products, features, and services
4. Property Listings and Public Information
If you submit a property listing to Egary, certain information may be displayed publicly or made available to users of the platform.
This may include:
o Property photos
o Property description
o Property type
o Location or approximate location
o Rental price
o Property features
o Availability
o Listing contact or inquiry options
If you are a landlord, owner, broker, or property professional, please ensure that you have the necessary rights and permissions to submit information, photographs, or other materials relating to a property or another individual.
We recommend that you do not include unnecessary personal information in publicly visible listing descriptions.
5. How We Share Information
We do not sell your personal information as a commodity.
We may share information when reasonably necessary to operate Egary and provide our Services, including with:
A. Other Users
Depending on your interaction with the platform, certain information may be shared with relevant tenants, landlords, property owners, brokers, or other users to facilitate rental-related communication and services.
B. Service Providers
We may use trusted third-party providers that help us operate our business, including providers of:
o Website hosting
o Cloud infrastructure
o Analytics
o Customer relationship management
o Communication and messaging
o Email
o Marketing
o Security
o Payment processing
o Technical support
These providers may access information only to the extent reasonably necessary to perform services on our behalf.
C. Legal and Regulatory Authorities
We may disclose information when required or permitted by applicable law, regulation, court order, or governmental request, or when necessary to protect our legal rights or prevent fraud, abuse, or security threats.
D. Business Transactions
If Egary is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
6. Cookies and Similar Technologies
Egary may use cookies and similar technologies to operate and improve our website.
Cookies may help us:
o Keep the website functioning properly
o Remember preferences
o Understand how visitors use the website
o Improve website performance
o Measure marketing campaigns
o Provide more relevant content and advertising
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
Where required, we will obtain the appropriate consent before using non-essential cookies or similar technologies.
7. Analytics and Marketing
We may use analytics and marketing technologies to understand website performance, measure campaigns, and improve our Services.
These technologies may include third-party services such as analytics, advertising, conversion tracking, and audience measurement platforms.
These providers may process certain information according to their own privacy policies and applicable laws.
8. Communications
When you provide your contact details or communicate with Egary, we may contact you regarding:
o Your account
o Property inquiries
o Listing activity
o Requests you have submitted
o Customer support
o Security or service updates
o Important changes to our Services
Where permitted by applicable law, we may also send promotional communications about properties, services, offers, or Egary updates.
You may unsubscribe from promotional communications at any time by following the unsubscribe instructions provided in the communication or contacting us.
9. Data Security
We take reasonable technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.
However, no website, platform, transmission method, or storage system can be guaranteed to be completely secure.
You are responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorization.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
o Provide our Services
o Maintain business and transaction records
o Resolve disputes
o Enforce agreements
o Prevent fraud and abuse
o Meet legal, regulatory, accounting, or reporting requirements
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.
11. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including the right to:
o Know whether we process your personal information
o Request access to personal information we hold about you
o Request correction of inaccurate or incomplete information
o Request deletion of information where legally applicable
o Request restriction or objection to certain processing activities where applicable
o Withdraw consent where processing is based on consent
o Request information about how your personal data is processed
o Exercise other rights available under applicable data protection laws
Some requests may be subject to legal or regulatory limitations.
To exercise your rights, please contact us using the details provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.
12. Children's Privacy
Egary's Services are intended for adults and are not directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, social-media platforms, or services.
Egary is not responsible for the privacy practices, security, or content of third-party services.
We encourage you to review the privacy policies of any third-party service you access through our platform.
14. International Data Transfers
Some of our technology, hosting, analytics, communication, or other service providers may process information outside Egypt.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer and processing are carried out in accordance with applicable data protection laws and appropriate safeguards.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, technology, business practices, or legal requirements.
When we make changes, we will update the "Last Updated" date at the beginning of this policy.
Where required by law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact Egary:
Company: Egary
Website: egary.online
Email: [email protected]
For privacy-related requests, please use the subject line:
"Privacy Request – Egary"
We will review and respond to privacy requests within the period required by applicable law.
17. Applicable Law
This Privacy Policy is intended to operate in accordance with the laws and regulations applicable to Egary and its users, including applicable Egyptian data protection and privacy legislation.
Where applicable, Egary will comply with the requirements of Egypt's Personal Data Protection Law No. 151 of 2020 and other applicable data protection requirements.
© Egary - All rights reserved.